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May 16
Rants and Raves, Work pharmacy, rant, Work 3 Comments
I saw Shay’s pharmacy post and it made me want to write my own!
I also work in a Pharmacy as a Tech. I do a lot of different things, and it can get a little crazy some days! There are a few things I cannot stand. I work at a Drug Store chain in new york and vermont, and I love it. I may complain about something, but I do enjoy it. Here are some rants I have.
1. I hate the drive thru. Whoever invented it should have to do what we do. We don’t have the typical drive thru, where someone pulls up to a window, and a box is opened and you put stuff in, and it instantly goes back inside to the pharmacy. We have a box that goes in a chute and goes over our warehouse and then outside, to the customer. We have a little camera and microphone so we can communicate to the person out there. This is the worst set up ever.
2. More drive thru, but technically a different point. I hate when people go through the drive thru only because they didn’t want to put their cigarette out. Really? Put it out and get your lazy ass inside. When they send the box back inside and I open it, I feel like I am going to die. I hate smoking, I think it is disgusting and dirty. And I think those that start it are stupid.
3. People who call and read me the number of their Rx before I even get a change to type it into the program. I pick up the phone, and they say, “Hi, I need a refill on 1928734. Thanks” And I have yet to log into the computer system. I have to ask them to hold on, and they get angry. Well, freaking give me a second and I can take your number, why don’t you use the easy refill line? Thats why we have it!
4. People who call to see if their scripts are ready. I know they want to see before they drive down, but it really takes way too much time, and I could be doing other things, you know. And then they want me to go and grab things out in the store, like milk or some candy to put with their bag so they don’t have to walk around and it get it when the get here. What do they think we do?
5. I may forget your name by time I get to look for you stuff. I usually am helping two people at once, such as the drive thru and one of the registers. I may have to ask you for your last name again, I hear a lot of names. Let me know if it is hypentated, cause then your Rx may be in two different places. And don’t get pissed if I ask you how to spell it, K, C, S, sometimes they can sound alike.
6. When I asked the name your picking up for, don’t tell me your first name. I assume you give me your last name, and then I go and look under that name. When I don’t find anything, I ask you when you dropped it off. I then look on the computer and find no one with that last name. I then ask what your last name is and you give me something totally different than last time. It is sooo hard not to say something.
7. Back to my drive thru rants. I think their should be a limit to the number of scripts one can pick up in the drive thru. I had a lady, who was smoking, and wanted about 12 scripts. I told her they wouldn’t all fit and she got pissed off. I sure as hell wasn’t going to do two trips with the box, she can get her lazy ass inside. And she did. Pissed off and I loved it.
8. I am not your insurance company, so don’t tell me that I can fix your price. You have to call them. I can’t help it when you haven’t met your deductible, or they tell me you don’t have coverage. I used the card you gave me.
There it is, I may add more in the future, but I like this one.
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